Offices — Ombudsman (independent problem-solver)
4 office(s). Each card is the office's published contact info and a link to its own complaint form. Click an office name path for full detail and recent oversight findings.
Taxpayer Advocate Service (IRS Ombudsman)
Who it's for: Independent IRS ombudsman — when an IRS problem causes financial hardship or normal channels have not worked.
- Phone: 1-877-777-4778
- Email: — not published
- Fax: — not published
- Website: https://www.taxpayeradvocate.irs.gov/
- File here: File a complaint here
CFPB Ombudsman
Who it's for: Independent, neutral resource for process problems with the CFPB itself (not a substitute for filing a CFPB complaint).
- Phone: 1-855-830-7880
- Email: CFPBOmbudsman@cfpb.gov
- Fax: 1-202-435-7888
- Website: https://www.consumerfinance.gov/cfpb-ombudsman/
- File here: File a complaint here
Long-Term Care Ombudsman (find your state program)
Who it's for: Advocates for residents of nursing homes and assisted-living facilities; investigates care complaints. Find your STATE program at the locator.
- Phone: — not published
- Email: — not published
- Fax: — not published
- Website: https://theconsumervoice.org/get_help
- File here: File a complaint here
State Insurance Commissioners (NAIC locator)
Who it's for: Insurance complaints (claims denied, premiums, agents) are handled by YOUR STATE insurance department. The NAIC locator routes you to it.
- Phone: 1-866-470-6242
- Email: — not published
- Fax: — not published
- Website: https://content.naic.org/
- File here: File a complaint here
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Directory of official oversight and consumer-protection offices — facts, not legal advice and not a verdict. Filing a complaint is not proof of wrongdoing. Verify the office and form at the source before acting.